Return Policy

     

We stand behind all our products 100%. Your satisfaction is guaranteed!
Any product may be returned for any reason at any time, up to 30 days from delivery date. No questions asked!

RETURN CONDITIONS

  RETURN PROCEDURE

  1. Log in to the return portal here: RETURNS PORTAL
  2. Select your order and the items you wish to return.
  3. We will email you a FREE return shipping label to send the items back to us.
  4. Include the copy of your order inside the shipping box. Attach the return shipping label to the outside of the shipping box.
  5. Give the return shipment to the carrier indicated on the shipping label. All returns must be within 30 days of delivery.

Please allow 5 business days, after your return is received, for your refund to be processed.

If you have any additional questions, or need assistance with your request, please call our Customer Service Team at service@portraitxpress.com

Thank you!